Ambulatory Nurse Supervisor for the Adult Care Coordinators, Division of Primary Care
- Mayo Clinic
Saturday, 11:00 a.m. – 12:15 p.m.
The Road to Care Coordination: Detours, Speed Bumps, and Expressways
Click here to view Learning Objectives
This presentation will provide a case study of the experience, resources needed, pitfalls and lessons learned, and ideas about the optimal preparation of staff for a comprehensive care coordination program in the primary care practices at Mayo Clinic in Rochester, Minnesota. It will also explore the impact of the introduction of RN Care Coordinators in a primary care practice, technology that supports care management processes, and moving from a disease-centric to a patient-centric model of care.
