James W. Cox-Chapman, MD

Chief Medical Officer

Friday, 3:45 p.m. – 5:00 p.m.

Results-Driven Risk Management Programs: A Surgical Group and Physician Group Share Success Stories
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During 2004-2011, Connecticut Surgical Group (now called Hartford Specialists) and ProHealth Physicians implemented enterprise-wide risk management programs that dramatically reduced their malpractice exposures, improved patient safety, and saved millions of dollars in insurance premiums. This presentation provides a detailed roadmap of the design and implementation of the programs including their overwhelmingly positive performance results.

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